Komatsu, Cummins, Detroit and Caterpillar engine parts

Information

Accounts / Conditions of Sale / Warranty procedures

Information on opening an account with DAI, information on our conditions of sale and how to get help if you're having problems with parts you have purchased from us.

 Accounts

Opening an account with DAI

At Diesel & Industrial Engine Spares we offer our Customers the ability to operate a Trade Credit Account for their parts expenditure. There are many advantages of opening a Trade credit Account, some of which are pricing tailored to your Business, order over the phone, via email or fax and we will organise your parts to be delivered to your site & 30 days trading credit-helps you to trade smarter.

Please click on the link below and follow the simple step-by-step instructions to confidentially apply for a credit account online.

 Terms of Trade

Conditions of sale

Our conditions of sale are provided in our Warranty & Terms form, giving our customers certainty in respect of both Diesel & Industrials and our Customers obligations.  Our detailed policy minimises the chance of any problems & disputes & covers a range of items such as warranty terms, returns policy & special buy-ins or procurements.  Please use the link below to download our conditions of sale document.

 Warranty claims

Warranty claim procedures

At Diesel & Industrial Engine Spares we have confidence in the quality of our spare parts and as such trust that you will not need to be concerned with any warranty issues.

If the situation arises where a warranty claim is necessary, we have stringent procedures in place to ensure a fair result for each of our valuable customers is achieved.

It’s as easy as downloading our warranty claims form, following the instructions, then returning the warranty claim and other paperwork required with the parts for evaluation

DAI, in partnership with Interstate McBee Engine Parts

Brisbane

Head office

110 Mica Street, Carole Park, 4300
 07 3879 4255
 07 3879 4266
 sales@dai.com.au

Melbourne

Melbourne address

5 Industry Circuit, Kilsyth, 3137
 03 9761 4431
 03 8761 6625
 sales.melb@dai.com.au

Perth

Perth address

24 Christable Way, Landsdale, WA, 6065
 08 9303 9122
 08 9303 9123
 perth.sales@dai.com.au

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© 2016 Diesel and Industrial Engine Spares. ABN: 29 104 597 695  All Rights Reserved.